Client Services & Security
Account Recovery
Enter the email address associated with your Michael Tish Jewelers account to securely receive password reset instructions.
Forgot Password
Please enter your registered email address below. We will send you a private link to choose a new password.
Instructions Sent: If an account exists for that email, a password reset link has been sent. Please check your inbox and spam folder.
Please provide a valid email address to request a reset link.
Need Personal Assistance?
Our diamond consultants and client concierge team are available to help you access your account.
Help & Guidance
Frequently Asked Questions
Common inquiries regarding password updates, account verification, and security protocols.
How quickly will I receive my password reset email?
Reset emails are typically delivered within 1 to 3 minutes. If you do not see the message in your inbox, please check your spam or promotional folders. Reset links remain active for 60 minutes for your security.
What should I do if I no longer have access to my registered email?
If you have changed your email address or cannot access your previous inbox, please contact our showroom directly at (402) 492-9100 or submit an inquiry through our Contact page. Our team will verify your identity and update your profile safely.
Are my custom designs and wishlist items preserved after a reset?
Yes. Resetting your password will never affect your saved wishlist, certified diamond appraisals, purchase history, or bespoke design consultations linked to your profile.
What are the requirements for creating a new password?
To ensure the highest standard of security for your account and order details, new passwords must be at least 8 characters long and include a mix of uppercase letters, lowercase letters, numbers, and special characters.
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